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Create An Exceptional Guest Experience

Kigo Customer Experience Platform


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Mobile Guest App

Make your guests feel at home—no matter where they are in the world.

Send greetings, travel details, updates and more with a mobile portal in Kigo Marketplace that provides your guests with the convenience and security they want and gives you the ability to upsell, extend stays and provide first-rate online hospitality.

Get an Easy eSignature that’s Trusted Globally

Forget waiting for snail mail, downloading software, or worrying about authenticity, all for a signature. Kigo’s bank-safe eSignature is the safest and simplest way to send, sign and securely store documents and rental agreements quickly and without hassle.

Easily manage the mobile guest experience—and have more time for what matters.

Send Real-Time Communications

Your reservation team can engage with guests through instantaneous or scheduled push notifications and email.

Access Information with Ease

Provide customized information for each guest in one location and choose when to make arrival details visible.

Provide Always-On Customer Support

Allow guests to communicate with your staff and report incidents 24/7.

Improve Staff Productivity

Automated check-ins, checkouts, maintenance management and housekeeping management keep your team moving efficiently so you can keep moving your business forward.

Create New Revenue Streams

Partner with local vendors to offer tours, tickets and coupons. Offer extended stay discounts to increase revenue.

Get Crucial Feedback

Receive timely feedback from guests to ensure a great review and return visits.

Give your guests a direct line to everything they need from anywhere they are.

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Customized Templates to Make Messaging Easy

As part of the Kigo Guest Communications Platform, we provide a ready-to-use template for your automated guest messaging system.

  • Preset text and email triggers to your guests
  • Program when to release crucial arrival details
  • Space to customize messages

If you haven’t connected with your guests via mobile, then you could be losing revenue. From upsells and extended stays to better service and communication, Kigo offers a personal touch that means money in the bank.

Kigo Mobile Guest App
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