Kigo gives Matthew Maddocks, Owner of ReMa Holidays, a complete solution. When they grew to 34 properties, it was increasingly difficult to manage everything that came with each property, from owners and bookings to guests and maintenance. It was just taking way too much time.
With the Kigo Guest Experience, ReMa Holidays has streamlined guest communications. They no longer spend time fielding calls about keys, safe codes, or directions to the property because the information is now available on each guest’s phone whenever they need it, allowing greater focus on running the business and increasing guest satisfaction.
With KigoPay, Matthew’s team doesn’t have to worry about collecting and posting payments from bookings. The money comes directly into the bank account, so the customers pay, and ReMa Holidays gets paid. That is the bottom line—Kigo just works everywhere they need it.