We created the Faces of Kigo series to showcase our talented employees, tell their stories, and share why they love being a part of the Kigo team.
Meet Hannah Lau Zarley, Kigo's Director of Product Management. Hannah has worked for RealPage Inc. for over eight years, holding several key roles and gaining a wealth of both product and industry knowledge. Hannah is driven, intelligent, a team player, and an invaluable resource to Kigo clients.
Learn more about Hannah:
Tell us about yourself!
My name is Hannah and I am a history nerd that loves stacks of old books discussing medieval queens. When I don’t have my nose stuck in a book, I am chasing my beautiful three year old around, taking yoga or watching scary zombie movies. Coffee is my spirit animal and my heart is happiest near the water.
What is your role at Kigo, and how do you help Kigo customers succeed?
I am Kigo’s Senior Director of Product Management. You might be asking yourself, what does that mean? Don’t worry I get it all the time. Basically, I help ensure all of the innovative ideas our team brings to the table get executed. I work with Kigo’s leadership team to ensure our entire business is ready for new feature and product releases. My team and I are tightly coupled with our development group, working day in and day out to provide our customers, our partners, a great experience and an even better product suite to help them run their business.
What makes Kigo stand out from the competition?
Our people. Kigo is an organization made up of endless amounts of talented people. Kigo is lucky to be comprised of so many individuals that all bring different and unique skillsets to the table, helping us be the well-rounded organization anyone would love to work for. The leadership team is focused on creating an environment that helps people grow, love their job and translate their passions into helping our customers be successful.
How is Kigo changing the vacation rental industry?
We are changing the industry by looking at the problems that have plagued our customers and solving for them in game changing ways. We want to provide Kigo users with functionality and options that they do not even realize they need yet. The unique thing about the vacation rental industry is we are working with property managers of all shapes and sizes. Providing optionality and a platform that works for the person just starting out to the leaders of the industry is something we strive to do.
How can property owners make their vacation rentals more appealing to travelers like yourself?
For me, when I am renting a vacation unit it is typically for time off work. I want the experience to be easy, straightforward and I want to walk away knowing that what I purchased is what I am getting when I arrive. Making the experience easy for me as a traveler from booking to check out is really, what I am looking for. If you can do that I would choose you over a competitor in a heart beat.
As we continue to explore the Faces of Kigo, you will meet more members of our global team working every day to create the best products in travel. Stay tuned!