By: Tim Blackwell
Every new twist in the vacation and short-term rental industry seems to further justify the importance of employing a flexible vacation rental property management system. Property managers and owners must effectively manage market demands with the ebb and flow of travelers – from behind-the-scenes due diligence to raising the bar for guests.
When travel ramps up, the property management cycle gets more intense. The pace quickens for capturing leads, booking nights at the right price and managing risk. Your vacation and short-term rental property management system must stay in stride.
Kigo Marketplace provides vacation rental companies with a complete suite of products that automate and simplify management. Within Kigo Marketplace’s stable are third-party integrations that position operators to manage whatever the changing vacation and short term rental industry throws at them.
Kigo has teamed with nine platforms that are designed to help you run your business more efficiently. Integrations support automated risk management/ID verification, guest relations and smart home technology, business intelligence and benchmarking, and revenue management.
Let’s take a look at each:
Maximizing rental revenue any day of the week
Having your properties priced right with the ability to quickly adjust to the market in real-time is now more important than ever for a property management system. Through Beyond Pricing and PriceLabs, Kigo Marketplace offers data-driven artificial intelligence and automation for pricing and revenue management to help run your business efficiently.
- Beyond Pricing - Real-time market data ensures price recommendations to maximize revenue and occupancy for property managers. Extensive market data is paired with online travel agency (OTA) distribution. In addition, the solution forecasts revenue.
- PriceLabs – Data and automation enable customization for managing pricing and stay restrictions, which helps property managers increase revenue and save countless hours trying to establish the right rents. The solution recommends prices based on market supply and demand, seasonal and day-of-week trends, special events and holiday predictions, and the number of days left to book.
Supporting the vacation rental prospect and guest journeys
Other integrations enhance the guest experience and offer end-to-end operational efficiencies for property managers.
Apartment Ocean offers a 24/7 chat support for your website that instantly provides information about your properties and your business. Apartment Ocean can answer questions regarding booking, properties, policies, pricing, check in and much more, which helps property managers spend their time on other aspects of the prospect experience.
Chatbots that engage prospects and intelligently respond to inquiries are on the rise. They are being relied upon more and more as today’s travelers demand instant and effective support, and they help operators work with prospects at reduced costs.
Once travelers book and arrive at their properties, Your Welcome greets them with the ultimate smart tablet for vacation rentals. Left out for guests at the property, it acts as a transactional and informational portal so property managers can upsell services and reduce guest calls.
YourWelcome has an array of useful guest information, including local attractions and how to operate features and amenities in the apartment.
Operto Guest Technologies is a property automation system that provides intelligent control of smart home/IOT devices at scale, improving the guest experience and operational efficiency for all types of short-term accommodation.
Winner of the 2019 Vacation Rental Tech Competition, Operto programs unique access codes into smart locks, allowing guest to check themselves in and eliminating the time constraints and expenses associated with key exchange.
Strengthening the back end of the vacation management system
Property managers can be assured they are verifying applicants, billing and managing claims efficiently and analyzing performance through data with third-party integrations that improve operations.
RentalGuardian technology delivers on-demand, global coverage for renters, travelers, students, corporate travelers, property managers and others through seamless automation. In addition, it features automated online billing with an easy-to-use dashboard for accessing, managing and tracking claims and policies anytime and anywhere.
As booking activity picks up, SUPERHOG is there to provide unique real-time information on properties, hosts and guests. This global risk management platform offers top-end ID verification backed by a £1m guarantee for guest verification and booking protection.
And, KeyData offers clear, easy-to-understand visibility into all the core metrics that drive your business through business intelligence and benchmarking. Property managers and owners can see a snapshot view of overall company performance and pacing year over year, monthly or weekly. The solution provides immediate visibility into how your organization is performing on occupancy, revenue and other metrics that are key to success in the vacation rental industry.
Kigo’s third-party integrations complement the core system to round out a seamless, flexible vacation and short-term rental property management system that is always ready for whatever the market brings. And as the vacation and short-term rental business evolves, Kigo is committed to growing third-party integrations to provide the most up-to-date services.
Connect Kigo with our growing list of integrations designed to help you run your business more efficiently.