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Kigo Partner Spotlight: Airbnb

Unique to the industry, Airbnb was created by a few students in 2007 who couldn’t afford their apartment. After “renting out” an airbed in their apartment to designers in town for a conference, they eventually started their own company. Five years later, they had booked over ten million nights all over the world in anything from single rooms to single-family residences. Today, Airbnb has over 3,000,000 lodging listings in 65,000 cities and 191 countries. Naturally, that’s a large market that you won’t want to miss.

Audience

With over 200 million users, Airbnb allows you to reach the fastest-growing global guest community. When you list on the channel, you get access to a wide range of potential customers, from families to business travelers to student travelers.  

airbnb

Benefits for property managers and hosts

Airbnb has a strong dedication to property managers and their livelihoods. They have even created a free program just for property managers to help build great listings. They also cover all credit card and transaction fees, and their service fees are among the lowest in the industry. In addition, they have a strict 30 and 60-day cancellation policy that ensures hosts get paid, in full, long before check-in.

Airbnb has a direct API integration that Kigo's channel manager makes simple, which allows property managers to upload and manage listings with tools that help you work the way you want to work. And the company continues to improve by investing in their solutions. Currently, they are working on new features such as a new easy onboarding and listing management, more sophisticated season centric, flexible pricing and availability, as well as a messaging API.

If you need support, Airbnb is available to lend a hand. The company has dedicated account managers all over the world and you can reach them anytime at vr@airbnb.com. If something happens, all eligible bookings are protected by a $1 million host guarantee that covers you for property damages beyond your security deposit.

New Airbnb developments

Airbnb has opened up many areas within 2017. Through Kigo, you are now able to connect with Airbnb and share your properties in the following areas, along with countless others:

  • Portugal
  • Italy
  • London, UK
  • Amsterdam, NL
  • Miami Beach, Florida
  • Seattle, Washington

Both Kigo and Airbnb are excited to open these new areas of exposure for you and your properties. To start the integration, please reach out to success@kigo.net. You can also visit our website to learn more about our vacation rental channel manager solution.

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