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The Guest Experience Starts Before the Door Opens [eBook]
Vacation rental property managers know that providing a great guest experience is key. But many mistakenly believe that coming home to a comfortable accommodation after a day read more
How TravelStaytion Standardizes the Vacation Rental Guest Experience
In a time when consumers are seeking alternative lodging experiences, standardization has proven to be a challenge for vacation rentals. Industry leaders are diligently battling negative perceptions read more
How Company Culture Impacts Hospitality
A recurring theme across the vacation rental landscape is enhancing the guest experience. Many operators are intently focused on providing a landmark encounter just shy of glitter read more
EHHA and Kigo: Charting a Path for the Vacation Rental Industry
The current run of sharing homes and apartments for vacationers seems to have no end in sight. Carlos Villaro Lassen, secretary general of the European Holiday Home read more
How Vacation Bay Holiday Homes Synchronizes Staff Teams with Kigo
Tourism in Dubai, which is one of seven emirates comprising the United Arab Emirates, grew by 8 percent from 2012 to 2016. In 2016, the emirate celebrated read more
PSD2: What Vacation Rental Management Companies Need to Know
The floodgate to financial services and tools has just opened in the European Union. A new directive is expected to make waves across all sectors, including the read more
Well Grounded: An Interview with Pure Luxury Living
Every great business has its start on the ground floor. It’s about the basics at first: the right processes, the right staff, the right environment to conduct read more
The Faces of Kigo: Meet Rosie Trozzi
We created the Faces of Kigo series to showcase our talented employees, tell their stories, and share why they love being a part of the Kigo team. Meet Rosie Trozzi, Kigo read more
Weathering the Storm: Responding to Harvey, Jose and Irma
Hurricanes Harvey and Irma have devastated communities over the past several weeks —and the full extent of the aftermath is still to be determined. As much of read more
